Privacy Policy

As a part of our normal operations we collect, and in some cases, disclose information about you. We encourage you to read the following Privacy Statement that contains information about FXMARKETSPACE's policies regarding the collection, use, disclosure, and protection of your information. This Privacy Statement will tell you:

What information is collected from you through our Web site, including personally identifiable and financial information;
What cookies are and how they are used;
Who should use our Web site;
Who is collecting this information;
With whom this information is shared or disclosed;
How the information is used;
What choices are available to you regarding collection, use and distribution of your information;
How you can update, delete or correct errors in the collected information; and
What security precautions are in place to protect the loss, misuse, or theft of this information.

If you are not comfortable with any of the terms or policies described in this Statement, we ask that you discontinue use of our site and encourage you to send confidential correspondence through the postal service (FXMarketSpace Ltd, Watling House – 5th Floor, 33 Cannon Street, London EC4M 5SB, UK). Please be aware that we may periodically update or revise this Statement. Please check our Privacy Statement frequently for changes.

What information do we collect?

Personal, Financial and Product Information

We collect personally identifiable information in order to identify and register you as a FXMarketSpace customer. In addition, we collect personal, financial and product information in order to provide you with services tailored to your particular needs. By learning a little about you, FXMarketSpace can deliver more relevant content and product offerings and thus offer you better services.

The information we collect will vary depending upon the function or process you select. Depending upon the function or process you select, you may be required to provide information such as:

Name
Address
Birthdate
Phone number
E-mail address/list

Logging and cookies

During the period you are logged in our site, we log IP addresses (a number assigned to your computer when you use the Internet), browser and platform types, domain names, access times, referral data (the last site or URL you visited before logging into our site and the first site or URL you visit after leaving our site), and your activity while using or reviewing our site.

As part of our services, we also use cookies. A cookie is a message sent to your browser from a Web server that is stored on your computer's hard drive. The message is sent back to the Web server whenever the browser requests a page from that server. Many commercial Internet sites use cookies. While a code in the cookie file enables the site to label you as a particular user, it does not identify you by name or address unless you have provided the site with such information or set up preferences in your browser to do so automatically. You may opt out of accepting cookies by changing the settings on your browser. However, rejecting cookies may prevent you from using certain functions and you may have to repeatedly enter information to take advantage of services or promotions. In general, cookies allow us to identify you as a particular user and thus provide you with a more customized service. We may also use cookies to track customer or user requests, inquiries and traffic patterns or to determine audience size and repeated usage.

Who should use our Web site?

Our Web site is for financial products and services and is not intended for children. We offer financial products and services and thus do not market any products or services to children under the age of thirteen or knowingly collect any information from children under the age of thirteen. If we become aware that information is or has been submitted by or collected from a child under the age of thirteen, we will delete this information.

Who collects this information?

In order to better serve your particular needs, the information noted above is collected by FXMarketSpace and other companies working on behalf of FXMarketSpace. In addition to collecting information from you, you should also know that, depending on the nature of your transaction, we may collect information from outside sources.

How is this information used?

The information you submit to us via our on-line forms and e-mail is used to provide you with the response or service you have requested. It may also be used with the information we collect via logging and cookies to identify you as a particular user; to track and measure Web site usage and customer/user preferences, interests, demographics, and traffic patterns; and to determine audience size and repeated usage. This information may also be used to manage and customize our Web site's content, layout, and services in order to improve our site, enhance customer service, and provide tailored messages.

We may also use this information to contact you about our products and services. If you do not wish to receive these communications, you can write us, e-mail us through FXMarketSpace.com or simply reply to any e-mails you receive from our site informing us of your desire to be removed from our mailing lists.

European customers:

FXMarketSpace has legal obligations, under the Data Protection Act 1998, to collect any data that you provide to us fairly. Each time you provide us with personal data, FXMarketSpace will let you know how we intend to use it and whether we will pass the information on to a third party. FXMarketSpace will hold your personal information securely and will only maintain a record of your information in circumstances where you have provided us with your consent.

As part of our normal operations and in order to better serve your particular needs, FXMarketSpace may utilize your personal data over and above the purpose of performing under the Customer Access Agreement or complying with its statutory requirements. An 'opt-out' option will appear each time.

(i) you are asked to provide personal data for these additional purposes; and/or

(ii) a communication is sent to you utilizing you personal data. Please opt-out if you do not wish your data to be used in this way.

Who has access to this information?

In order to better serve your particular needs, FXMarketSpace and certain companies working on behalf of FXMarketSpace have access to this information. This information may also be disclosed to third parties without your consent if disclosure is necessary to comply with legal processes or to protect the rights, property, or personal safety of FXMarketSpace, its users or the public. We may also provide limited information about you to third parties without your permission when necessary or appropriate.

When we share personal information with companies working on behalf of FXMarketSpace, we generally protect that personal information with a confidentiality agreement. In addition, we may, as permitted by law, provide information about you without your permission to certain persons or organizations, such as: regulatory and law enforcement authorities; our affiliated companies. We may also disclose statistical information about the use of our Web site.

We may also give information about you, such as your name and address, to persons or organizations that may wish to provide you with information about their non-financial related products or services. These organizations may include affiliates of FXMarketSpace. If you do not want us to give information about you for this purpose, please contact us via e-mail.

What are your options regarding collection, use, and distribution of your information?

Any information you submit to us via our online forms or e-mail is done so on a voluntary basis. When you access our site, the collection, use, and distribution of your information will be handled according to the terms and policies outlined in this Privacy Statement. If you object to the collection, use, and distribution policies outlined in this Privacy Statement, we ask that you do not submit information or access our site. We encourage you to send confidential correspondence via the postal service.

What are your options regarding correction or storage of your information?

You may obtain from us by mail, the information about you in our files. If you believe the information we have about you in our records or files is incomplete or inaccurate, you may request via e-mail (or other form of communication) that we make any necessary additions or corrections or, to the extent that it is feasible, that we delete this information from our files. You may send such requests via e-mail.

If you would like a description of the required procedures for reviewing and requesting correction of this information, or if you would like a more complete description of the persons to whom we disclose information about you, or the circumstances which might warrant such disclosures, please contact us via e-mail.

What security procedures do we use to guard against the loss, misuse, alteration, or theft of your information?

We use a secure server and security protocol to safeguard the information you submit.

To help ensure the security of your personal and financial information that you submit to us (other than via an e-mail message), we use security software to encrypt the information before and during its transmission through the Internet. We only allow information to be submitted for transmission if your browser is compatible with our security software. If your browser is not compatible, you will receive a message indicating your transaction cannot be completed because of the security risk.

E-mail messages are not secure. Our security software does not encrypt e-mail messages. E-mail messages travelling through the Internet are subject to viewing, alteration, and copying by potentially anyone on the Internet.

We take seriously the issue of safeguarding your privacy online. However, please note that you should exercise discretion with respect to the submission of any personal or financial information. Please keep in mind that transmitting information via the Internet is never completely secure and thus any information submitted may be intercepted, collected, used or disclosed by others. We encourage customers to either send confidential correspondence through the postal service or use the telephone to speak directly to our employees. We are not responsible for the security of confidentiality of communications you send to us through the Internet using e-mail messages.

What can you do as a customer to help maintain security?

Utilize the latest version of Netscape and/or Microsoft Internet Explorer. Our site is most secure when using one of these browsers.
Keep your User ID and PIN confidential.
Utilize a PIN unique to you and change it frequently.
Make sure others are not watching you enter your User ID and/or PIN on your keyboard when using protected areas of FXMarketSpace.com.
Do not leave your computer unattended while logged onto protected areas of FXMarketSpace.com. After you,ve finished accessing your information, exit the protected area within FXMarketSpace.com. This ensures that no one can access your policy information if you leave your computer and your session has not been timed out.

Links

This Web site contains links to other Web sites. Please note that when you click on one of these links, you are moving to another Web site. We encourage you to read the Privacy Statements of these linked sites as their privacy policy may differ from ours.

Questions

If you have any questions or comments regarding this Privacy Statement, please submit them via e-mail to legalinfo@FXMarketSpace.com or write to us at the Chicago Mercantile Exchange, Internet Marketing, 20 South Wacker Drive, Chicago, Illinois 60606.